Dry cleaning pickup & delivery in Fremont

"I use Purple Tie through work once in a while. The customer service reps are very friendly and try to make everything right for me. One time, i sent in a while blouse for dry clean. The rep called and told me after dry clean, the details on the blouse seems a bit loose. They just want to let me know in advance and try to have someone take a look at it before return it to me. It wasn't a super expensive blouse and the details it is indeed a bit loose. I got it back and it looked fine, I was able to wear it again. things happen with laundry/special fabric, I appreciate the honestly from them and will for sure use them again."

"Purple Tie has been offereing their services at my company for a few years now. And while I don't own a lot of dry cleanables it makes it so much easier to drop off and pick up right here. Before I would forget I dropped items off and not remember for months. The staff is friendly and helpful. All I have to do is make a call and I can ask about specific concerns I have for any particular garment's cleaning and care. I love having this service available here! I love Purple Tie!"

"PurpleTie is so convenient with pick up/drop off at work, no question. But what I really love is their customer service. They have always been more responsive than I could ever hope for, and super helpful. I really appreciate a business with great customer service!"

"I have used Purpletie for more than ten years and I am obviously a big fan. They come to our office and I find their prices competitive and their quality excellent. As a vendor, they are also easy to work with."

"I have used PurpleTie service from my office for a long time and have had no issues with the service. However, the pandemic hit and I did not have a need to use them since I was working from home.

Then we needed our drapes cleaned and a few other items, so I looked into their home pickup/delivery service. I have had a full length wool coat for about 25 years that my grandmother had given me as a gift. The lining inside the coat was torn to shreds from random storage, moving around, and I guess wear and tear. I called PurpleTie and got Jonathan whom I asked if the interior lining repair was something they could do. Jonathan explained that they could, but they would need to look at it to provide an estimate. The following day Jonathan called and provided me the estimate which was quite reasonable. (I would have paid quite a bit to restore the coat since it has sentimental value.) The end result was AMAZING! The coat looked like new and the lining was very professionally done. I called Jonathan to thank him because that coat means the world to me. I wish I had before and after photos because the difference was literally night and day.

I would definitely PurpleTie without hesitation!

Special thanks to Jonathan and the tailor who repaired my coat!"

"We used PurpleTie laundry service for large items such as comforters, blankets, bed sheets....

Their communication methods & technique are very efficient. The moment we signed up and scheduled a pickup, someone from the office called right away to confirm the order and the details of our request. Prior to pickup and delivery, we received courtesy texts notifying us of the driver's estimated arrival time. Immediately after the laundry was picked-up/delivered, PurpleTie also sent text messages to inform. Details of the charges are clearly stated and can easily be found under the "Invoices" option of our PurpleTie online account. The PurpleTie drivers wear company uniform and drive a company truck with logo. Delivery and Pickup were both on time and as mentioned.

We are very happy with the service and will definitely call on PurpleTie again."