Wash & Fold laundry pickup in Portola Valley

"Purple Tie has been great, and I like their selection of services. But they blew me away when they called to make sure the sparkly sweater I had put in for cleaning was okay for dry cleaning, discussed hand wash vs. dry clean, etc... The diligence just blew me away. I've been getting stuff dry cleaned for years and this was a first."

"We've now used Purple Tie for 4 years. They give us easy service for pick up delivery. The cleaning is excellent. They give great service for dress shirts. Good job of cuffing new suit trousers. (They called to ask if I wanted 1 and half or 2 inch cuffs.) My wife dresses for work and praises PT. The prices may not be the cheapest but less than others we tried in Menlo Park/Redwood/Palo Alto. We go online for pickup, have our own purple bag. They pick up same day, return in two days, one day is extra. PT people are savvy, efficient, and a delight to work with. When you are ready for no hassle, to your door service, and excellent cleaning, P and I say Purple Tie. --AW"

"I've been using Purple Tie since they were called CleanSleeves. Great service. Whenever I've had an especially unusual stain that was hard to get out or in need of a rush order, they always try to accommodate. When I've inquired further on a problem stain, they can recite back the entire history of that shirt's cleaning and each step in the effort to get it out.

Great that you can either request on-line or by phone for evening pick ups. One less trip down town."

"A great, convenient, responsive and affordable service, complete with calls from a real person if they have questions or issues. I had them clean a cardigan which was a gift from overseas. They called to let me know the buttons melted during dry cleaning! They'd never seen anything like this before but they cleaned the garment and replaced the buttons without a charge. It was great to get a call and explanation"

"I've used Purple Tie for almost 5 years and it truly makes my life better - they'll come to my office to my home to my wife's office. The dry cleaning is well done and the customer service is amazing - they respond to email within minutes, text updates, etc. I'm surprised about some of the comments here because in probably 50+ orders, I've only been impressed."

"Great cleaning, excellent service every time. Manager Maria went out of her way for me on the phone and in person. She is a warm, caring, generous and skilled professional. Antonio deserves kudos, too! Thank you."